Previous incidents

January 2024
Jan 18, 2024
1 incident

False positives on downtime reporting

Resolved Jan 18 at 04:00am GMT

Our status check system is reporting downtime on some services but we have no reason to believe our systems are currently offline or degraded in any way.

One of our providers reported intermittent failures during this period, but they were isolated to regions where we do not server live customer traffic.

Investigations will continue to prevent these kind of alerts going out in the future and only trigger notifications when we are sure that service is impacted for customers.

December 2023
No incidents reported
November 2023
Nov 13, 2023
1 incident

We have been alerted to a configuration issue which is affecting some forms.

Degraded

Resolved Nov 13 at 05:04pm GMT

All forms are now functioning as normal and service is restored to all customers.

2 previous updates