Previous incidents

All events have been replayed for all accounts that were affected during the time period.

Between 12:46 and 13:36 UTC our system was unable to process webhooks or notifications. Any events that were not delivered during that time were re-queued and delivered no later than 18:00 UTC.

Our investigations show no data was lost during this time period and all accounts are fully up to date.

All forms are back to their working states. Clients making form submissions and bookings between 00:45 and 01:10 UTC may have encountered issues and will need to resubmit if they were displayed with an error message instead of a confirmation screen.