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False positives on downtime reporting

Jan 18, 2024 at 4:00am UTC
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Resolved
Jan 18, 2024 at 4:00am UTC

Our status check system is reporting downtime on some services but we have no reason to believe our systems are currently offline or degraded in any way.

One of our providers reported intermittent failures during this period, but they were isolated to regions where we do not server live customer traffic.

Investigations will continue to prevent these kind of alerts going out in the future and only trigger notifications when we are sure that service is impacted for customers.